How it works
Once vetted and approved, you'll have a choice of missions to request and complete. We reimburse you up to an agreed amount in return for ontime and insightful feedback. Ideally you’re already a customer of one of our customers. We don’t need restaurant-critic level reviews, just honest and detailed feedback from Squirrels who are passionate about service and food.
The way of the squirrel
1. Welcome
1. Welcome
Once accepted in our gang, you'll be able to log on, request missions via the constantly updated availability page and receive weekly updates.
2. Brief
2. Brief
If a request is successful, you’ll be sent the mission brief. Double and treble check all the requirements for your upcoming mission.
3. Mission
3. Mission
Visit on the agreed day/time slot. No need for disguise but discretion is required.
4. After the mission
4. After the mission
You must complete the return with 24 hours and be available in the coming days in case further info or feedback is required.
5. Cash
5. Cash
Once accepted and published we’ll make a bank credit up to the agreed mission budget providing a VAT receipt is uploaded.
6. Next
6. Next
We’ll give you on-going feedback. Request your next mission!
Here's our requirements...
Squirrels must be genuinely passionate and interested about service, eating and drinking and not just after a free lunch (no such thing).
Squirrels should have an excellent standard of written English along with a balanced and objective critical eye (like a Hawk).
Squirrels need to be reliable and organised in order to stick to agreed mission times and dates.
Squirrels must be 'tech savvy' enough to complete online reports and upload pictures and receipts (it’s quite easy - even my mama can do it).
Squirrels will be over 21 years of age (in case booze is involved).
Squirrels should ideally come recommended by or have a connection to, an existing Secret Squirrel. This isn't essential though.
"As a discerning consumer and huge foodie fan, Secret Squirrels allows me to try out the latest restaurants and lets my voice be heard from a service perspective. The onboarding of new Squirrels, and associated worfklow for assignments is easy to follow. I would recommend Secret Squirrels to any new or aspiring mystery diners who want to make a difference to service standards in the hospitality industry."
"I wasn't sure how I felt about the mystery dining before I joined on a friend's recommendation. Surely it wasn't possible to have fun if it meant pretending to be someone else, checking your watch after each course whilst writing snippy notes on a napkin. Plus the admin was bound to be a headache. Luckily, Secret Squirrel missions aren't remotely like that. They're light touch and exceptionally run, with clear briefs, openings to fit around any schedule, and super easy reporting to help you reflect on your visit and capture those details that made your visit unique. It's genuinely as much fun as if you were picking up the bill. I love them squirrels."
